JLR Support Packages

Technical Support for OEM Tools

Genuine Dealer Tools can be complicated. After all, they are constantly changing and updating. JLRIDSSDDMONGOOSE’ Vehicle Technical Support packages are the answer to this problem.

We help hundreds of garages across the UK keep their tools, knowledge, IT and software up to date and running how they should be so you don’t lose out on time and ultimately money.


Features included in all our support packages


Remote Loading of OEM Updates

If your OEM software or firmware is out of date, this can stop them from working altogether. We take out the stress by updating them for you.


Automatic OEM Reminders

Software not up to date? Tool not working? We send our subscribers update reminders or we update it for you!


Remote Loading of Microsoft Updates

Deploying the latest updates is vital to run dealer level software. If out of date, the tool simply won't work.


Help with Security Applications

Security Applications can be tricky and time-consuming. We take out those long hours of guess work and help get it done by guiding you through the process!


Dealer Software Support

Loading OEM software can be frustrating and time-consuming. As part of your subscription, we will load your software remotely.


Remote Vehicle Programming

With our years of knowledge in the car diagnostics industry in your pocket, we'll help you in programming your vehicle.


In order to provide the best possible service and communication, all customers must have a proficient level of English.