JLRTB02012v2 - 'Gearbox Fault Detected' Warning Message May Be Displayed On The Instrument Panel Cluster (IPC)
JLRTB02012v2 - 'Gearbox Fault Detected' Warning Message May Be Displayed On The Instrument Panel Cluster (IPC)
JLRTB02012V2
TECHNICAL BULLETIN
14 FEB 2020
© Jaguar Land Rover Limited
All rights reserved.
SECTION:
418-02
SUBJECT/CONCERN:
'Gearbox Fault Detected' Warning Message May Be Displayed On The Instrument Panel Cluster (IPC)
MARKETS:
ASIA PACIFIC; CHINA; EUROPE; JAPAN; KOREA; MENA; OVERSEAS
CONDITION SUMMARY:
SITUATION:
A 'Gearbox Fault Detected' warning message may be displayed on the . If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
The following >span class="acronym">Diagnostic Trouble Code(s) (DTC)s may also be stored in the Powertrain Control Module (PCM):
• P07E4-00
• P272C-13
• P303F-15
• P303F-29
• P07E6-00
• P272C-11
This technical bulletin has been updated due to changes to the parts and warranty sections.
CAUSE:
No retention to the front Electric Drive Unit (EDU) causing strain on wiring going to the park lock actuator connector (C1YE113A).
Suggested customer concern code - MP2
ACTION:
Follow the instructions below.
PARTS:
1 |
PART NUMBER | DESCRIPTION | QUANTITY |
---|---|---|
J9D1171 | Air Conditioning (A/C) pipe to condenser O-ring seal | 2 |
C2P24810 | A/C pipe O-ring seal | 2 |
C2P24811 | A/C pipe O-ring seal | 2 |
T4K12932 | Engine compartment wiring harness - China | 1 |
T4K12933 | Engine compartment wiring harness - Japan | 1 |
T4K12931 | Engine compartment wiring harness - ROW | 1 |
J9D1114 | Front EDU to subframe bolts | 2 |
C2Z2224 | Front EDU upper mounting nuts/stabilizer bar link lower nuts | 4 |
T2H3774 | Front subframe to body bolts M12/rear lower control arm bolts | 6 |
T2H3162 | Front subframe to body bolts M14 | 2 |
T4K5106 | Front lower control arm bolts | 2 |
T4K12935 | Ground cable | 1 |
T4A12521 | Halfshaft circlip | 2 |
T2H5007 | Lower control arm nuts | 4 |
XR857426 | Steering column lower shaft lower bolts | 1 |
T2H5057 | Steering gear boot inner clips | 2 |
T4N8037 | Tie-rod end nuts | 2 |
T2H17786 | Yoke retaining bolts | 2 |
WARRANTY:
NOTES:
- Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
- The JLR claims submission system requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
DESCRIPTION | SRO | TIME (HOURS) | CONDITION CODE | CAUSAL PART |
Front compartment wiring harness - Renew | 86.71.37 | 11.5 | B4 | T4K7182/T4K7184/T4K6641 |
NOTE:
Normal Warranty procedures apply.
SERVICE INSTRUCTION:
- NOTE:
Make sure any other related repairs are completed before continuing with this technical bulletin.
Refer to the TOPIx Workshop Manual section 100-00: General Information - Description and Operation - Diagnostic Trouble Code Index DTC: Powertrain Control Module (PCM) for diagnosis and testing information relating to DTCs P07E4-00, P272C-13, P303F-15, P303F-29, P07E6-00 and P272C-11.- If the park lock actuator connector (C1YE113A) wiring is found to be damaged, as per the illustration, continue to step 2.
- NOTE:
Before renewing the front compartment wiring harness, read the 'Service Information' section below.
Renew the front compartment wiring harness (see TOPIx Workshop Manual section 418-02: Wiring Harnesses - Removal and Installation - Front Compartment Wiring Harness). - An Electronic Product Quality Report (EPQR) must be submitted to provide a clear photograph of the original damaged wiring harness installed on the vehicle. See step 1 for example photographs.
SERVICE INFORMATION:
The following steps must be completed before installing the updated front compartment wiring harness.
NOTES:
- Some variation in the illustrations may occur, but the essential information is always correct.
- Some components are shown removed for clarity.
- Using a suitable tool, create a hole in the EDU upper Noise, Vibration and Harshness (NVH) cover, as shown in the illustration.
- During the installation of the front EDU, make sure the new wiring harness clip is installed in the NVH cover, as shown in the illustration.
-
Remove and discard the front EDU ground cable.
- Release the retaining clip.
- Remove the bolt.
- NOTE:
Make sure the new front EDU ground cable is routed through the loop formed by the park lock actuator break out harness, as shown in the illustration.
Install the new front EDU ground cable.- Secure the ground cable with the retaining clip.
- Tighten the bolt.
- Torque: 24 Nm