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Home/KVM Module Range Rover Jaguar Key Programmer device FK72/New Remote Function Actuator (RFA) cannot communicate with Symptom Driven Diagnostics (SDD)

New Remote Function Actuator (RFA) cannot communicate with Symptom Driven Diagnostics (SDD)

Tuesday, August 7, 2018

by Oliveston Ltd

Reference SSM72557 Models FTYPE / X152 XE / X760 XF / X260 XJ / X351

Title New Remote Function Actuator (RFA) cannot communicate with Symptom Driven Diagnostics (SDD) Category Diagnostic Software Hardware

Last modified 24May2016 00:00:00

Symptom 000101 Diagnostic Concerns Content Issue: X152 – FType: From 16MY onwards X351 – XJ: From 15MY onwards X260 – XF: From 16MY onwards X760 – XE: From 16MY onwards

When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module KVM on SDD) with a module part number of: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD cannot communicate with the RFA.

This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen. Cause: The new RFA module now supplied through parts is manufactured with preprogrammed software for 'DUAL CAN' vehicles.

These vehicles are 'MULTICAN' and not 'DUAL CAN' and will not communicate with SDD for programming or update without completing the action instructions detailed below. Action: Complete the following steps when replacing the RFA:

1. Use TOPIx to identify the 5 Amp fuse that supplies the power to pin 20 of the RFA.

2. Set the vehicle ignition to ‘ON’ placing the Smart Key against the Immobilizer Antenna Unit (IAU).

3. Disengage the Electronic Parking Brake (EPB).

4. Locate the fuse box in the vehicle.

5. Remove and refit the 5 Amp fuse for the RFA.

6. Refresh the data collect and confirm if the RFA is now communicating.

7. Select Configure new modules Keyless vehicle module and follow the on screen instructions in SDD. NOTE: If the ignition cannot be switched on by placing the Smart Key against the IAU, complete the following steps: 1. Remove the 5 Amp fuse for the RFA. 2. Run the immobilization procedure. 3. When the ignition comes on, disengage the parking brake and immediately refit the RFA fuse. 4. Refresh the data collect and confirm if the RFA is now communicating. 5. Select Configure new modules Keyless vehicle module and follow the on screen instructions in SDD

What is the difference between IDS and SDD Pathfinder & Cloud?

Is IDS Integrated Diagnostic Software used on Jaguars 1995 to 2010

Yes the old program to work on the jags before 2005 is called IDS. We have v128 and V131 that have this software included and only runs on win XP sp3

V131 in Xp only ok for

Jags 1995 to 2010

Land rovers 2006 to 2010

Better one to use is the V163 or Higher that comes with order the latest SDD and can use jags and land rover 2006 to 2015

SDD Software used on Jaguars and Land rovers after 2005 to 2015

Yes after 2006 IDS went out and in came SDD with better interface and functions .starts from 2006 to 2015

Can use Pass thru cables from many diffrent suppliers

Activation for JLR SDD of latest version

Pathfinder Software used with DOIP VCI 2015 to 2022 Models

https://www.jlridssddmongoose.com/home/activation-for-jlr-pathfinder-of-latest-version/

2015 to 2022 Cars can use Pathfinder

Cloud Cars 2022 to 2023 and future

Some 2022 and 23 Models needs to use the Cloud Software in Topix

Will my Land Rover work with the JLR SDD Software?

Will my Land Rover / Jaguar work with the JLR SDD Software?

As long as your Jaguar is between 1995 and 2021+ and your Land Rover is between 2005-2021+, our kits will work. (OBD2 port must be present.) Note for newer models its required to have the higher version for the software to work best. check features page for years and models supported for each kit.

i Have an old Model Jaguar From 1995 to 2006. Can these kits work for me ?

Older models of Jaguar are Supported in V131 or Lower Versions. IDS is the software used for these models.

The V131 Software has both the SDD & IDS.

To use IDS for the older models its required to type in the VIN number and then Identify to bring up the pop up window that loads IDS.

For models after 2006 can simply Read the Vin without entering manually to use the SDD Software as support of IDS ends in 2005 and they switched over the the SDD.

Does the Kit support Flashing / Programming Modules ?

Yes Programming Functions are supported in our Kits.

You can Flash update Modules with newer firmwares or Program Virgin Parts to match the Car Vin

Is Key and KVM Programming Supported

Yes is Supported in Some Packages we offer

Can i Do Programming with this diagnostics Kit

Can update the Software in the modules like at the Dealers ?

Yes sure

These are Pro level kits and support software updating the ECU Softwares to newer ones.

Each Module has a Flash memory that controls how it works. Over time these get updated to enhance car functions

Normally need to visit the Dealer to do this . But now with our kits you can do from your home workshop or garage.

Can i program new Virgin Parts in the Car ?

If the Dealer can do it so can you

at your fingertips you have the same level of software functions as the dealer

Our kits come ready with Calibration and As built files preloaded for you so you don even need to connect online to be able to Program new Virgin Parts on some systems and on others can download on demand from JLR Server using SDD online versions

JLR PATHFINDER FAQ

What is JLR Pathfinder Software

The new JLR Pathfinder DOIP VCI is the only unit that will be compatible with all JLR vehicles with the new MY17 vehicle architectures. In addition to the 17MY vehicle line applications, the DOIP VCI will be capable of interfacing with 14-16MY Multi-CAN architecture vehicle lines on the Pathfinder diagnostic system.

Which Land Rover Jaguar Model use Doip Pathfinder ?

> 17MY > Range Rover / L405

> 17MY > Range Rover Sport / L494
> 18MY > Discovery / L462
> 18MY > Range Rover Velar / L560
> 18MY > Evoque / L538
> 18MY > Discovery Sport / L550
> 18MY > XF / X260
> 18MY > XE / X760
> 18MY > F-PACE / X761
> 18MY > F-TYPE / X152
> 18MY > E-PACE / X540

> 19MY > I-PACE / X590

What do I need to use PATHFINDER for ?

Panasonic Toughbook / Toughpad

JLR Approved Diagnostic Equipment For PATHFINDER to operate at its very best, the laptop or tablet being used must be an approved version/level of hardware.

Note: For further information on approved hardware to support PATHFINDER, refer to: - Administration Bulletins JAB00046 / LAB00051

Downloading and Installing PATHFINDER

Installing PATHFINDER software

Note:

The PATHFINDER software is designed to be installed to your existing JLR Approved Diagnostic Equipment. Please make sure you have the latest level of SDD software installed before beginning the PATHFINDER software installation.
Make sure there are no external USB flash drives inserted into the machine.
Due to software file size, the software download and installation process will take some time.

Downloading and Installing PATHFINDER

Make sure that the approved hardware is connected to the internet.
Open Internet Explorer
Using the following URL, Download the PATHFINDER software:
1. DOWN LOAD PATHFINDER UPDATER
Select ‘Save’, select ‘Desktop’, select ‘Save’.
The software file will now download.
Select ‘Run’.
A security warning window will appear, select ‘Run’.
The Jaguar Land Rover Connect Setup Wizard will now begin.
The ‘Welcome to the Jaguar Land Rover Connect Setup Wizard’ pop up will appear. Select ‘Next’.
The 'Select Additional Tasks' pop up will appear. Do not select the ‘Create a desktop icon’. Select ‘Next’.
1. Note: The installation progress will be shown on screen.
After installation, the 'Completing the Jaguar Land Rover Connect Setup Wizard' will appear. Select ‘Finish’.
The machine will now restart.
The Internet Explorer will open with your homepage or the new JLR App Launcher screen will open.
1. Note: The PATHFINDER icon will not work until the software download has completed.
The PATHFINDER software will automatically download in the background.
1. Note: To check the software download progress, select the ‘Hidden Icon’ arrow in the bottom right hand of the screen (Windows system tray). Right click the ‘Connect’ icon, select ‘Check for Updates’ and view the Jaguar Land Rover Application progress bar.
2. Note: Due to software file size, the software download and installation process will take some time, please be patient.
3. Note: Do not attempt to use PATHFINDER or SDD until the software download and installation has completed.
The ‘Jaguar Land Rover Connect Updater’ pop up will appear, select ‘Install Now’.
1. Note: If the ‘Please close JLRAppLauncher to continue the installation’ pop up appears, hover the cursor over the ‘JLR Application Launcher’ icon on the ‘Windows Task Bar’ at the bottom of the screen. Right click on the icon and select ‘Close Window’. Select ‘Continue’ on the ‘JLRAppLauncher message’ pop up.
The ‘JLRAppLauncher message’ pop up will close, PATHFINDER is now installing, please be patient.
Select the ‘Hidden Icon’ arrow in the bottom right hand of the screen (Windows system tray). Select the ‘Connect’ icon and view the ‘Jaguar Land Rover Application progress bar.
When the progress bars display 100%, select ‘Close’.
PATHFINDER is now installed.

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Note:

PATHFINDER requires a DoIP VCI unit to communicate with the 2017 model year Range Rover L405, Range Rover Sport L494 and New Discovery L462.
The DoIP VCI must be the only VCI connected to the JLR Approved Diagnostic Equipment when using PATHFINDER. Future PATHFINDER communications will appear soon in the ‘Activity Stream’ section on TOPIx. Every retailer MUST have the DoIP VCI available in their workshop. The DoIP VCI is the only JLR approved VCI unit that can communicate with the 2017 model year vehicles identified earlier.
Please be aware that the following instructions are only applicable for the first use of the VCI. Once the initial installation and settings have been completed, the DoIP VCI is plug and play with the PATHFINDER software.

Insert the DoIP VCI USB cable into the DoIP VCI device and the JLR Approved Diagnostic Equipment.
1. Note: The ‘USB Input Device’ pop up will appear, select ‘X’ and close the pop up.
Select the ‘Windows’ key.
Select ‘All Programs’.
Select ‘Bosch’.
Select ‘VCI Software (JLR)’.
Select ‘VCI Manager (JLR)’.
Select the VCI icon displayed on screen.
Select ‘Connect to VCI’
Select ‘VCI Update’.
Select ‘Start Update’.
The ‘VCI Manager Information’ pop up will appear, select ‘OK’ to continue.
1. Note: Do not disconnect the DoIP VCI from the JLR Approved Diagnostic Equipment during the update process.
2. Note: The DoIP VCI update process will take approximately 12 minutes to complete.
The DoIP VCI will now automatically restart.
Wait for the DoIP VCI to give an audible beep. Select ‘OK’ to continue.
Select ‘X’ and close the ‘VCI Manager’.
The DoIP VCI is ready for use Setting Preferences in PATHFINDER

https://www.jlridssddmongoose....

Setting Preferences in PATHFINDER

Setting Preferences in PATHFINDER

Select the PATHFINDER icon on the ‘JLR Application Launcher’.
Select ‘Other User’ and enter your ‘User Identification’ and Password details.
Select ‘Independent Operator’ or ‘Authorised Repairer’.
Select ‘OK’ and log in.
Read the content of the ‘Warning’ pop up and select ‘OK’.
Select the three bar icon in the top right of the screen. Select the ‘Settings’ icon’.
Select the ‘Communication Interface’ tab. Select ‘D-PDU’.
The ‘Windows Security Alert – Windows Firewall’ pop up is displayed.
1. Note: Do not select ‘Cancel’ when the ‘Windows Security Alert’ pop up is displayed.
In the ‘Windows Security Alert – Windows Firewall’ pop up, select the check boxes for ‘Private Networks’ and ‘Public Networks’, then select ‘Allow Access’.
The preferences have now been set in PATHFINDER.

https://www.jlridssddmongoose.com/home/activation-for-jlr-pathfinder-of-latest-version/

How Do i know when to use Pathfinder SDD or IDS on my Jaguar Land rover Range Rover ?

Which car model to use IDS on ?

Jaguars from 1995 to 2005

Which car model to use SDD on ?

Jaguar & Land Rovers from 2006 to 2017

Which car model to use PATHFINDER on ?

Pathfinder for 2017 to 2022 Models

The new protocol called DOIP and the new JLR Pathfinder DOIP VCI is the only unit that will be compatible with all JLR vehicles with the new MY17 vehicle architectures. In addition to the 17MY vehicle line applications, the DOIP VCI will be capable of interfacing with 14-16MY Multi-CAN architecture vehicle lines on the Pathfinder diagnostic system.

Some of these pathfinder vehicles listed below

> 17MY > Range Rover / L405
> 17MY > Range Rover Sport / L494
> 18MY > Discovery / L462
> 18MY > Range Rover Velar / L560
> 18MY > Evoque / L538
> 18MY > Discovery Sport / L550
> 18MY > XF / X260
> 18MY > XE / X760
> 18MY > F-PACE / X761
> 18MY > F-TYPE / X152
> 18MY > E-PACE / X540

> 19MY > I-PACE / X590

Garages and Work Shops FAQ

I own a Garage and want to offer Land Rover Jaguar Servicing or diagnostics or programming

You come to the right place as this is the source for All Diagnostics and Programming for Jaguar and LAnd Rover Vehicles from 1995 to 2019 and in to the future.

Im an independent Auto Electrician. Is this kit good for me ?

This is a Factory Dealer tool we are talking about for any auto electrician will be a very value tools in their kit.

You will be have the tech to program a vehicle from new or program existing built vehicles in any Jaguar Land Rover Factory All Vins supported Globally

Diagnostics Trouble shooting problems number 1 tool

Programming flashing module updates and programming new virgin modules in to car.

Edit CCF for vehicle and change specs etc etc

Im a Car Dealer and do alot of jags and land rover and can it benefit me ?

Before you take a Trade in you can check if Mileage is ok in Dash and BCM and other parts to confirm it.

Check and clear DTCs before selling and do module updates and custom coding if change spec before sell

Make spare keys and perform security functions

All this in house and no more wasting time calling dealers or driving to them.

All will be under your own fingertips and cur reliance

Do you offer Online Topix with wiring Diagrams and Servicing Manuals ?

All packages come without this function as standard and you need to use your own login to to login to Topix online.

For clients outside uk who cant get this we can arrange an account for this for but for UK clients not supported

Do you offer Remote Support Packages as im new to this and need Support

Software reload / Update Services

Diagnostics Support

Programming Flashing Support

Spare Key Programming Support

Lost Key Programming Support

Some support plans we offer for novice users who need support

https://www.jlridssddmongoose.com/home/sdd-support-plan-for-module-updates-diagnostics-key-programming-support-plan/

What is Teamviewer and how to use it

General

General

TeamViewer is an all-in-one solution for remote support, remote access, and online meetings which allows you to assist customers remotely, work with colleagues from a distance and also stay connected with your own devices or assist friends and family members. To connect the different devices, TeamViewer is using the TeamViewer ID, a session code or a Meeting ID.

Getting started

Getting started

To download TeamViewer, please visit our homepage at https://www.teamviewer.com and navigate to the download section by clicking on Download at the top of the page:

2019-11-06 13_12_08-.png

Alternatively, you can reach the download section via the following link: https://www.teamviewer.com/download

The download

The download

1. Please choose your operating system (=OS) to continue the download by clicking on the icon for your OS:

2019-11-06 13_13_45-.png

2. Please choose the correct TeamViewer module for the download. Depending on the OS, you can choose between different modules. If you are in doubt which module is the right for you, you can always start with the full version, which offers all features.

For Windows Users

Example for the Windows-download: Scroll to find more modules

3. To start the download, click on the Download TeamViewer button 2019-11-06 13_15_58-TeamViewer Windows Download for Remote Desktop access and collaboration.png

For Windows Users

1. The download of an .exe file starts automatically after clicking the download button.

Note: Depending on the setup of your device, you will find the download in the lower part of your screen (1) or in the download file of your computer (2):
Download completed.png (1) Download completed (visible in the bottom of the browser window(2) The file might appear in this folder

2. Open the TeamViewer_Setup.exe file by clicking on the downloaded file (single - or double-click depending on your setup)

When you see an Open file - security warning pop-up, please continue with the installation by clicking Run. Please make sure to verify the publisher shows as TeamViewer GmbH Open File - Security Warning.png

3. You can now install the TeamViewer software on your device or use it by running it only. Learn more about how to install TeamViewer in this article: How do I install TeamViewer on Windows 7, 8 and 10

TeamViewer ID

TeamViewer ID

A TeamViewer ID is a unique numeric ID assigned to each device when TeamViewer is installed. This ID is designed not to change and should remain constant even if the software is uninstalled and reinstalled.

Think of this ID like a phone number for your device. You dial the TeamViewer ID, then use the password to authenticate the connection. You can also save these ID's in the contacts list of your TeamViewer account like you would save phone numbers in the contacts list of a mobile phone.

In most of the cases a TeamViewer ID has 9 or 10 digits and you can see it on the Remote Control tab of your TeamViewer full version:

Password for spontaneous support

Password for spontaneous support

Random password

The random password is shown on the Remote Control tab of your TeamViewer application. This password is meant for spontaneous support sessions.

You can choose in the advanced options whether or when you would like TeamViewer to generate a new random password for incoming sessions (See: Random password after each session).

If you give your TeamViewer ID and the password shown underneath your ID to another person, this person will be able to connect to your device. As soon as the random password changes the person cannot access your device any longer until you give him the newly generated password.

Hint: Only allow persons you trust to remote control your device. Never give people you do not know or trust your TeamViewer ID nor password. We advise TeamViewer users to be careful with unsolicited phone calls and to not grant access to your PC to anyone you do not know or trust.

If you would like to change the random password manually you can hover with the mouse over the password field and a circle-arrow appears. Click the arrow to choose between the following options:

Create new random password
Copy random password to clipboard
Set personal password

Random Password after each session

Password for unattended access Personal password

On the full TeamViewer Remote client

When not signed in

If you want to share your ID and password with the expert, open TeamViewer Remote.

Your ID and your password will be displayed in the main interface.

When signed in

Open TeamViewer Remote.
Go to the Remote Support menu.
Your ID and your password will be displayed.

How To choose the VCM

What is a vcm and why is it needed ?

This is the link to the car and pc and come in many option

Ford VCM OBD is diagnostic programmer for vehicles 1996-2020. It can connect to various electronic control units (ECUs) and display identification, read and clear fault code memory, display and record measured values and perform actuator tests,some key programmer

The Mongoose and other J2534 compatible cables can work with SDD

for Pathfinder Doip Vci is needed as this is latest proptocols to talk with latest cars to 2021 +

types of VCMs

Their exists many VCM types and manufactures.

Ford VCM2

JLR Mongoose

Bosch KTS

Maxidas

etc etc

some are J2534 compatible and can work with SDD only

some support DOIP and can work on Pathfinder and SDD

types of protocols and year supported for vcm and protocols

For JLR is few protocols in use

CAN Mongoose ok till 2012

HS CAN This is a Faster Can and JLR VCI or BOSCH DOIP supports it till 2018

DOIP JLR Bosch This is used with Latest PAthfinder software and needs the Bosch DOIP for best results starts from 2015 to 2022+

the best device that supports all of this is the original doip from Bosch that we supply

Do you offer Free Support for Tools and Software Supplied

Is their free updates included with SDD and Pathfinder ?

When you buy from us a Laptop or Software Licence it comes for a pre definded time only and is not unlimited.

you free soft updates to newer version during the term of your licences

What is a Support plan and Do i need it ?

This depends on you

We are here to supply tools only and how to use them or update them you have to know this and is never part of any deal we make that we supply free support to you.

Support all kinds is always paid only

https://www.jlridssddmongoose....

Use this link to see the support plans we offer

Types of support include

Remote software updates

Diagnostics DTC codes clearing

Module Flashing

custom Mods

Note we are in uk and you need to choose the type of option you need support in

Faster and whats app support cost more in realtime

lower cost is email support

Teamviwer remote login support etc

What types of SDD and Pathfinder Support do you offer

Key Programming via (RFA) KVM Keyless Vehicle Module

Position of KVM in a Evoque and most Range Rovers

The position of the KVM is in the Evoque is in the boot on the left hand side of the car as the image below demonstrates

Relatively easy to take out and being able to program the keys.

Position of a KVM in a Range Rover

Please see below for the image as it demonstrates below Relatively easy to take out and being able to program the keys.

Relatively easy to take out and being able to program the keys.

Position of a KVM in a VELAR

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Position of a KVM in a Jaguar XF

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Position of a KVM in a Jaguar XJ

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Position of a KVM in a Jaguar F - Type

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

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New Remote Function Actuator (RFA) cannot communicate with Symptom Driven Diagnostics (SDD)

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www.Jlridssddmongoose.com

Customer Service

About us

Links

What is the difference between IDS and SDD Pathfinder & Cloud?

Will my Land Rover work with the JLR SDD Software?

Can i Do Programming with this diagnostics Kit

JLR PATHFINDER FAQ

Note:

Downloading and Installing PATHFINDER

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Note:

https://www.jlridssddmongoose....

Setting Preferences in PATHFINDER

How Do i know when to use Pathfinder SDD or IDS on my Jaguar Land rover Range Rover ?

Garages and Work Shops FAQ

What is Teamviewer and how to use it

General

Getting started

The download

For Windows Users

TeamViewer ID

Password for spontaneous support

Random password

On the full TeamViewer Remote client

When not signed in

When signed in

How To choose the VCM

Do you offer Free Support for Tools and Software Supplied

Key Programming via (RFA) KVM Keyless Vehicle Module

Stay Connected

New Remote Function Actuator (RFA) cannot communicate with Symptom Driven Diagnostics (SDD)

Get social

My account

www.Jlridssddmongoose.com

Customer Service

About us

Links

What is the difference between IDS and SDD Pathfinder & Cloud?

Will my Land Rover work with the JLR SDD Software?

Can i Do Programming with this diagnostics Kit

JLR PATHFINDER FAQ

Note:

Downloading and Installing PATHFINDER

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Note:

https://www.jlridssddmongoose....

Setting Preferences in PATHFINDER

How Do i know when to use Pathfinder SDD or IDS on my Jaguar Land rover Range Rover ?

Garages and Work Shops FAQ

What is Teamviewer and how to use it

General

Getting started

The download

For Windows Users

TeamViewer ID

Password for spontaneous support

Random password

On the full TeamViewer Remote client

When not signed in

When signed in

How To choose the VCM

Do you offer Free Support for Tools and Software Supplied

Key Programming via (RFA) KVM Keyless Vehicle Module

Stay Connected