Home/DIAGNOSTIC TROUBLE CODE INDEX - DTC: TELEMATIC CONTROL MODULE (TCU)

DIAGNOSTIC TROUBLE CODE INDEX - DTC: TELEMATIC CONTROL MODULE (TCU)

Monday, July 4, 2022

by JLR Dealer Tool Kits Worldwide shipping

DTC	DESCRIPTION	POSSIBLE CAUSES	ACTION
B10A2-12	Crash Input - Circuit short to battery	NOTE: Circuit reference - CRASH SIG Crash signal circuit short circuit to power	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the crash signal circuit for short circuit to power. Repair the wiring harness as necessary
B10A2-14	Crash Input - Circuit short to ground or open	NOTE: Circuit reference - CRASH SIG Crash signal circuit short circuit to ground, open circuit, high resistance	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the crash signal circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness as necessary
B10A2-38	Crash Input - Signal frequency incorrect	NOTE: Circuit reference - CRASH SIG Crash signal circuit short circuit to another signal circuit Supplementary restraint system fault	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the crash signal circuit for short circuit to another signal circuit. Repair the wiring harness as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the restraints control module for related DTCs and refer to the relevant DTC index
B116D-11	SOS On Call Keypad - Circuit short to ground	NOTE: Circuit reference - ECALL/BCALL BTN Telematic switchpack eCall and/or bCall functions inoperative Telematic switchpack circuit short circuit to ground	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic switchpack circuit for short circuit to ground. Repair the wiring harness as necessary
B116D-12	SOS On Call Keypad - Circuit short to battery	NOTE: Circuit reference - ECALL/BCALL BTN Telematic switchpack eCall and/or bCall functions inoperative Telematic switchpack circuit short circuit to power	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic switchpack circuit for short circuit to power. Repair the wiring harness as necessary
B116D-13	SOS On Call Keypad - Circuit open	NOTE: Circuit reference - ECALL/BCALL BTN Telematic switchpack eCall and/or bCall functions inoperative Telematic switchpack circuit open circuit or high resistance	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic switchpack circuit for open circuit or high resistance. Repair the wiring harness as necessary
B116D-97	SOS On Call Keypad - Component or system operation obstructed or blocked	NOTE: Circuit reference - ECALL/BCALL BTN Telematic switchpack eCall and/or bCall functions inoperative Telematic switchpack switch stuck active Telematic switchpack eCall and/or bCall switch signal circuit short circuit to ground, short circuit to power, open circuit or high resistance	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Switch signals are blocked following false or repeated operation Test the operation of the telematic switchpack switches. Install a new telematic switchpack as necessary Refer to the electrical circuit diagrams and check the telematic switchpack eCall and/or bCall switch signal circuit for short circuit to ground, short circuit to power, open circuit or high resistance. Repair the wiring harness as necessary
B116E-11	SOS On Call Illumination - Circuit short to ground	NOTE: Circuit reference - LED OP/COMMON / B-CALL ACTIVATED LED / E-CALL ACTIVATED LED / B-CALL BTN BACKLIGHT / E-CALL BTN BACKLIGHT Telematic switchpack backlight inoperative Telematic switchpack illumination circuit short circuit to ground	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic switchpack illumination circuit for short circuit to ground. Repair the wiring harness as necessary
B116E-12	SOS On Call Illumination - Circuit short to battery	NOTE: Circuit reference - LED OP/COMMON / B-CALL ACTIVATED LED / E-CALL ACTIVATED LED / B-CALL BTN BACKLIGHT / E-CALL BTN BACKLIGHT Telematic switchpack backlight inoperative Telematic switchpack illumination circuit short circuit to power	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic switchpack illumination circuit for short circuit to power. Repair the wiring harness as necessary
B116E-13	SOS On Call Illumination - Circuit open	NOTE: Circuit reference - LED OP/COMMON / B-CALL ACTIVATED LED / E-CALL ACTIVATED LED / B-CALL BTN BACKLIGHT / E-CALL BTN BACKLIGHT Telematic switchpack backlight inoperative Telematic switchpack illumination circuit short circuit to power, open circuit, high resistance	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic switchpack illumination circuit for open circuit, high resistance. Repair the wiring harness as necessary
B116F-09	Telematics SIM Card - Component failures	Little or no phone functionality or data services Telematic control module internal failure	Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists, install a new telematic control module
B1179-04	Integrated GSM/GPRS Unit - System internal failures	Little or no phone functionality or data services Telematic control module internal failure	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists, install a new telematic control module
B117A-01	Backup Microphone - General electrical failure	NOTE: Circuit reference - MIC - / MIC + / MIC SCR No sound detected by the telematic microphone Telematic microphone circuit short circuit to telematic speaker circuit	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic microphone circuit for short circuit to the telematic speaker circuit. Repair the wiring harness as necessary
B117A-11	Backup Microphone - Circuit short to ground	NOTE: Circuit reference - MIC - / MIC + / MIC SCR No sound detected by the telematic microphone Telematic microphone circuit short circuit to ground	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the microphone circuit for short circuit to ground. Repair the wiring harness as necessary
B117A-12	Backup Microphone - Circuit short to battery	NOTE: Circuit reference - MIC - / MIC + / MIC SCR No sound detected by the telematic microphone Microphone circuit short circuit to power	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the microphone circuit for short circuit to power. Repair the wiring harness as necessary
B117A-13	Backup Microphone - Circuit open	NOTE: Circuit reference - MIC - / MIC + / MIC SCR No sound detected by the telematic microphone Microphone circuit open circuit or high resistance	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the microphone circuit for open circuit or high resistance. Repair the wiring harness as necessary
B119F-11	GPS Antenna - Circuit short to ground	NOTE: Circuit reference - GPS SIG Poor position accuracy for telematic services Global positioning system antenna circuit short circuit to ground	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster The Telematic Control Module (TCU) may send a message to the monitoring centre when detecting this fault (only when telematic Stolen Vehicle Tracking (SVT) service activated) Refer to the electrical circuit diagrams and check the global positioning system antenna circuit for short circuit to ground. Repair the wiring harness as necessary
B119F-12	GPS Antenna - Circuit short to battery	NOTE: Circuit reference - GPS SIG Poor position accuracy for telematic services Global positioning system antenna circuit short circuit to power	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster The Telematic Control Module (TCU) may send a message to the monitoring centre when detecting this fault (only when telematic Stolen Vehicle Tracking (SVT) service activated) Refer to the electrical circuit diagrams and check the global positioning system antenna circuit for short circuit to power. Repair the wiring harness as necessary
B119F-13	GPS Antenna - Circuit open	NOTE: Circuit reference - GPS SIG Poor position accuracy for telematic services Global positioning system antenna circuit open circuit, high resistance	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster The Telematic Control Module (TCU) may send a message to the monitoring centre when detecting this fault (only when telematic Stolen Vehicle Tracking (SVT) service activated) Refer to the electrical circuit diagrams and check the global positioning system antenna circuit for open circuit, high resistance. Repair the wiring harness as necessary
B1252-13	USB Port - Circuit open	No SIM card reader connected SIM card reader circuit open circuit, high resistance SIM card reader USB interface circuit open circuit, high resistance	Check the connection of the USB SIM card reader Check the operation of the SIM card reader Refer to the electrical circuit diagrams and check the SIM card reader USB interface circuit for open circuit or high resistance. Repair the wiring harness as necessary. Clear the DTCs and retest
B1252-87	USB Port - Missing message	Unable to establish internet connection using the customer SIM card Communication with the SIM card failing SIM card reader internal failure	Check the operation of the customer SIM card Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists, install a new SIM card reader
B14A9-13	BroadR-Reach Link - Telematics (+) - Circuit open	Telematic unable to interface with the infotainment system Telematic Ethernet circuit open circuit or high resistance	Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists refer to the electrical circuit diagrams and check the telematic Ethernet circuit for open circuit or high resistance. Repair the wiring harness as necessary. Clear the DTCs and retest.
B14A9-64	BroadR-Reach Link - Telematics (+) - Signal Plausibility Failure	Telematic unable to interface with the infotainment system Telematic control module internal failure	Using the Jaguar Land Rover approved diagnostic equipment, check the Infotainment Master Controller (IMC) module for related DTCs and refer to the relevant DTC index If the fault persists install a new telematic control module. If this DTC is still present after the installation of a new telematic control module refer to the Infotainment Master Controller (IMC) module related DTCs. Replacement of the IMC module may be advised
B14AA-13	BroadR-Reach Link - Telematics (-) - Circuit open	Telematic unable to interface with the infotainment system Telematic Ethernet circuit open circuit open circuit or high resistance	Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists refer to the electrical circuit diagrams and check the telematic Ethernet circuit for open circuit or high resistance. Repair circuit as required. Clear the DTCs and retest
B14AA-64	BroadR-Reach Link - Telematics (-) - Signal Plausibility Failure	Telematic unable to interface with the infotainment system Telematic control module internal failure	Using the Jaguar Land Rover approved diagnostic equipment, check the Infotainment Master Controller (IMC) module for related DTCs and refer the relevant DTC index If the fault persists install a new telematic control module. If this DTC is still present after the installation of a new telematic control module refer to the Infotainment Master Controller (IMC) related DTCs. Replacement of the IMC module may be advised
B14B5-11	WiFi Antenna #1 - Circuit short to ground	NOTE: Circuit reference - WiFi+/WiFi SCR Poor WiFi performance, little or no WiFi hotspot availability WiFi antenna circuit short circuit to ground	Refer to the electrical circuit diagrams and check the Wi-Fi antenna circuit for short circuit to ground. Repair the wiring harness as necessary
B14B5-12	WiFi Antenna #1 - Circuit short to battery	NOTE: Circuit reference - WiFi+/WiFi SCR Poor WiFi performance, little or no WiFi hotspot availability WiFi antenna circuit short circuit to power	Refer to the electrical circuit diagrams and check the WiFi antenna circuit for short circuit to power. Repair the wiring harness as necessary
B14B5-13	WiFi Antenna #1 - Circuit open	NOTE: Circuit reference - WiFi+/WiFi SCR Poor WiFi performance, little or no WiFi hotspot availability WiFi antenna circuit open circuit	Refer to electrical circuit diagrams and check the WiFi antenna circuit for open circuit. Repair the wiring harness as necessary
B1A01-01	Speaker #1 - General Electrical Failure	NOTE: Circuit reference - SPEAKER +/SPEAKER - No sound detected by the telematic microphone Telematic speaker circuit short circuit to the telematic microphone circuit	Refer to the electrical circuit diagrams and check the telematic speaker circuit for a short to the telematic microphone circuit. Repair the wiring harness as necessary
B1A01-11	Speaker #1 - Circuit short to ground	NOTE: Circuit reference - SPEAKER +/SPEAKER - Little or no sound when using the telematic services Telematic speaker circuit short circuit to ground	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic speaker circuit for short circuit to ground. Repair the wiring harness as necessary
B1A01-12	Speaker #1 - Circuit short to battery	NOTE: NOTE: Circuit reference - SPEAKER +/SPEAKER - Little or no sound when using the telematic services Telematic speaker circuit short circuit to power	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic speaker circuit for short circuit to power. Repair the wiring harness as necessary
B1A01-13	Speaker #1 - Circuit open	NOTE: Circuit reference - SPEAKER +/SPEAKER - Little or no sound when using telematic services Telematic speaker circuit open circuit or high resistance	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the telematic speaker circuit for open circuit or high resistance. Repair the wiring harness as necessary
B1A56-11	Antenna - Circuit short to ground	NOTE: Circuit reference - GSM1 SIG Poor GSM coverage Poor sound quality when using telematic services Poor or no phone/telematic functionality GSM antenna circuit short circuit to ground	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster The Telematic Control Module (TCU) may send a message to the monitoring centre when detecting this fault (only when telematic Stolen Vehicle Tracking (SVT) service activated) Refer to the electrical circuit diagrams and check the GSM antenna circuit for short circuit to ground. Repair the wiring harness as necessary
B1A56-12	Antenna - Circuit short to battery	NOTE: Circuit reference - GSM1 SIG Poor GSM coverage Poor sound quality when using telematic services Poor or no phone/telematic functionality GSM antenna circuit short circuit to power	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster The Telematic Control Module (TCU) may send a message to the monitoring centre when detecting this fault (only when telematic Stolen Vehicle Tracking (SVT) service activated) Refer to the electrical circuit diagrams and check the GSM antenna circuit for short circuit to power. Repair the wiring harness as necessary
B1A56-13	Antenna - Circuit open	NOTE: Circuit reference - GSM1 SIG Poor GSM coverage Poor sound quality when using telematic services Poor or no phone/telematic functionality GSM antenna circuit open circuit or high resistance	NOTES: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster The Telematic Control Module (TCU) may send a message to the monitoring centre when detecting this fault (only when telematic Stolen Vehicle Tracking (SVT) service activated) Refer to the electrical circuit diagrams and check the GSM antenna circuit for open circuit or high resistance. Repair the wiring harness as necessary
B1D55-11	Antenna #2 - Circuit short to ground	NOTE: Circuit reference - GSM2 SIG - Poor internet speeds, especially in low coverage areas GSM antenna circuit short circuit to ground GSM antenna circuit short circuit to antenna shield/screen Incorrect Stolen Vehicle Tracking (SVT) ‘Theft Alert’ notification through the In Control application	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster To inspect for a permanent or intermittent fault, using the Jaguar Land Rover approved diagnostic equipment perform the diagnostic routine - On Demand Self Test (0x0202) If the fault is permanent, refer to the electrical circuit diagrams and inspect the GSM antenna circuit for short circuit to ground. Repair the wiring harness as necessary If the fault is intermittent, refer to the electrical circuit diagrams and test the GSM antenna circuit for short circuit to antenna shield/screen. Using a multimeter measure the circuit resistance between the GSM antenna cable central pin and the shield/screen at the antenna connector, the nominal resistance of the GSM antenna circuit will be approximately 10,000 Ohms. Then apply pressure to the GSM antenna cable and manipulate the cable at the base of the GSM antenna to test for internal circuit failure. If the circuit resistance is reduced as the cable is manipulated an internal cable failure is confirmed. Replace the GSM antenna as necessary
B1D55-12	Antenna #2 - Circuit short to battery	NOTE: Circuit reference - GSM2 SIG Poor internet speeds, especially in low coverage areas GSM antenna circuit short circuit to power	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Refer to the electrical circuit diagrams and check the GSM antenna circuit for short circuit to power. Repair the wiring harness as necessary
B1D55-13	Antenna #2 - Circuit open	NOTE: Circuit reference - GSM2 SIG Poor internet speeds, especially in low coverage areas GSM antenna circuit open circuit or high resistance GSM antenna circuit open circuit or high resistance to antenna shield/screen Incorrect Stolen Vehicle Tracking (SVT) ‘Theft Alert’ notification through the In Control application	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster To inspect for a permanent or intermittent fault, using the Jaguar Land Rover approved diagnostic equipment perform the diagnostic routine - On Demand Self Test (0x0202) If the fault is permanent, refer to the electrical circuit diagrams and check the GSM antenna circuit for open circuit or high resistance. Repair the wiring harness as necessary If the fault is intermittent, refer to the electrical circuit diagrams and test the GSM antenna circuit for open circuit or high resistance to antenna shield/screen. Using a multimeter measure the circuit resistance between the GSM antenna cable central pin and the shield/screen at the antenna connector, the nominal resistance of the GSM antenna circuit will be approximately 10,000 Ohms. Then apply pressure to the GSM antenna cable and manipulate the cable at the base of the GSM antenna to inspect for internal circuit failure. If the circuit resistance is increased or shows an open circuit as the cable is manipulated an internal cable failure is confirmed. Replace the GSM antenna as necessary
P0560-04	System Voltage - System internal failures	NOTE: Circuit reference - BATT/GND Telematic control module power or ground circuit open circuit, high resistance Battery/charging system fault	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Using the Jaguar Land Rover approved diagnostic equipment, check datalogger signal - Main ECU Supply Voltage (0xDD02). Refer to the electrical circuit diagrams and check the telematic control module power and ground circuits for open circuit or high resistance. Repair the wiring harness as necessary Refer to the relevant section of the workshop manual and check the battery and charging system
U0028-87	Vehicle Communication Bus A - Missing Message	Poor telematic control module functionality Missing message from another control module via the high speed CAN bus (powertrain)	Using the Jaguar Land Rover approved diagnostic equipment, check the snapshot data to determine the missing message source control module. Check the relevant control module for related DTCs and refer to the relevant DTC index
U0028-88	Vehicle Communication Bus A - Bus Off	NOTE: Circuit reference - HS CAN H (PT)/HS CAN L (PT) Poor telematic control module functionality High speed CAN bus (powertrain) circuit short circuit to ground, short circuit to power, open circuit or high resistance	NOTE: This DTC will cause the warning "SOS not available" to be displayed on the instrument cluster Using the Jaguar Land Rover approved diagnostic equipment, perform a CAN network integrity test. Refer to the electrical circuit diagrams and check the high speed CAN bus (powertrain) circuit for short circuit to ground, short circuit to power, open circuit or high resistance. Repair the wiring harness as necessary
U0037-87	Vehicle Communication Bus B - Missing Message	Poor telematic control module functionality Missing message from another control module via the medium speed CAN bus (body)	Using the Jaguar Land Rover approved diagnostic equipment, check the snapshot data to determine the missing message source control module. Check the relevant control module for related DTCs and refer to the relevant DTC index
U0037-88	Vehicle Communication Bus B - Bus Off	NOTE: Circuit reference - MS CAN H (BO)/MS CAN L (BO) Poor telematic control module functionality High speed CAN bus (body) circuit short circuit to ground, short circuit to power, open circuit or high resistance	Using the Jaguar Land Rover approved diagnostic equipment, perform a CAN network integrity test. Refer to the electrical circuit diagrams and check the medium speed CAN bus (body) circuit for short circuit to ground, short circuit to power, open circuit or high resistance. Repair the wiring harness as required
U0300-00	Internal Control Module Software Incompatibility - No sub type information	Possibility of poor telematic control module functionality Car configuration file mismatch with vehicle specification	NOTE: After updating the car configuration file, set the ignition to on and wait 30 seconds before clearing the DTCs Using the Jaguar Land Rover approved diagnostic equipment, check and up-date the car configuration file as necessary. Clear the DTCs and retest
U201A-51	Control Module Main Calibration Data - Not programmed	Telematic control module is not configured correctly	NOTE: The Telematic Control Module (TCU) may be sending incorrect messages to the monitoring centre, or sending no information at all, when detecting this fault Using the Jaguar Land Rover approved diagnostic equipment, re-configure the telematic control module with the latest level software
U201A-54	Control Module Main Calibration Data - Missing calibration	Telematic control module is not configured correctly	NOTE: The Telematic Control Module (TCU) may be sending incorrect messages to the monitoring centre, or sending no information at all, when detecting this fault Using the Jaguar Land Rover approved diagnostic equipment, re-configure the telematic control module with the latest level software
U2109-09	Back-up Battery - Component failures	Backup battery poor connection or not connected Telematic control module internal battery circuit open circuit, high resistance Telematic control module internal battery failure	NOTE: This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster Check the backup battery for poor connection or not connected Refer to the electrical circuit diagrams and check the telematic control module internal battery circuit for open circuit, high resistance. Repair the wiring harness as necessary Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and perform routine - Test Internal Backup Battery. If the fault persists, install a new telematic control module internal battery
U2109-91	Back-up Battery - Parametric	Low charge in backup battery Telematic control module internal battery failure	NOTE: Following an emergency call or stolen vehicle tracking alert, a new telematic control module internal battery must be installed before this DTC can be cleared Replace the backup battery in the telematic control module. Using the Jaguar Land Rover approved diagnostic equipment, perform the routine - Telematics Battery Replacement Reset. Clear the DTCs and retest. To ensure the SOS limited message is cleared from the cluster, the battery parameter in the telematic control module needs to be reset via the diagnostic routine – Test Internal Backup Battery
U2300-54	Central Configuration - Missing Calibration	Car configuration file not received	NOTE: After updating the car configuration file, set the ignition to on and wait 30 seconds before clearing the DTCs Using the Jaguar Land Rover approved diagnostic equipment, check and update the car configuration file as necessary. Clear the DTCs and retest
U2300-55	Central Configuration - Not Configured	Car configuration file mismatch with the vehicle specification Telematic control module is not configured correctly	NOTE: This DTC may cause the warning "SOS not available" to be displayed on the instrument cluster Using the Jaguar Land Rover approved diagnostic equipment, check and update the car configuration file as necessary Using the Jaguar Land Rover approved diagnostic equipment, re-configure the telematic control module with the latest level software. Clear the DTCs and retest
U2300-56	Central Configuration - Invalid/Incomplete Configuration	Car configuration file mismatch with the vehicle specification Telematic control module is not configured correctly	NOTE: This DTC may cause the warning "SOS not available" to be displayed on the instrument cluster Using the Jaguar Land Rover approved diagnostic equipment, check and update the car configuration file as necessary Using the Jaguar Land Rover approved diagnostic equipment, re-configure the telematic control module with the latest level software. Clear the DTCs and retest
U2300-64	Central Configuration - Signal Plausibility Failure	Car configuration file mismatch with the vehicle specification	Using the Jaguar Land Rover approved diagnostic equipment, check and update the car configuration file as necessary
U3000-44	Control Module - Data memory failure	Possibility of poor telematic control module functionality Telematic control module failure	Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists, install a new telematic control module
U3000-49	Control Module - Internal electronic failure	Possibility of poor telematic control module functionality Telematic control module internal real time clock or global position system communication failure	NOTE: This DTC may cause the warning "SOS not available" to be displayed on the instrument cluster Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault persists, install a new telematic control module

What is the difference between IDS and SDD Pathfinder & Cloud?

Is IDS Integrated Diagnostic Software used on Jaguars 1995 to 2010

Yes the old program to work on the jags before 2005 is called IDS. We have v128 and V131 that have this software included and only runs on win XP sp3

V131 in Xp only ok for

Jags 1995 to 2010

Land rovers 2006 to 2010

Better one to use is the V163 or Higher that comes with order the latest SDD and can use jags and land rover 2006 to 2015

SDD Software used on Jaguars and Land rovers after 2005 to 2015

Yes after 2006 IDS went out and in came SDD with better interface and functions .starts from 2006 to 2015

Can use Pass thru cables from many diffrent suppliers

Activation for JLR SDD of latest version

Pathfinder Software used with DOIP VCI 2015 to 2022 Models

https://www.jlridssddmongoose.com/home/activation-for-jlr-pathfinder-of-latest-version/

2015 to 2022 Cars can use Pathfinder

Cloud Cars 2022 to 2023 and future

Some 2022 and 23 Models needs to use the Cloud Software in Topix

Will my Land Rover work with the JLR SDD Software?

Will my Land Rover / Jaguar work with the JLR SDD Software?

As long as your Jaguar is between 1995 and 2021+ and your Land Rover is between 2005-2021+, our kits will work. (OBD2 port must be present.) Note for newer models its required to have the higher version for the software to work best. check features page for years and models supported for each kit.

i Have an old Model Jaguar From 1995 to 2006. Can these kits work for me ?

Older models of Jaguar are Supported in V131 or Lower Versions. IDS is the software used for these models.

The V131 Software has both the SDD & IDS.

To use IDS for the older models its required to type in the VIN number and then Identify to bring up the pop up window that loads IDS.

For models after 2006 can simply Read the Vin without entering manually to use the SDD Software as support of IDS ends in 2005 and they switched over the the SDD.

Does the Kit support Flashing / Programming Modules ?

Yes Programming Functions are supported in our Kits.

You can Flash update Modules with newer firmwares or Program Virgin Parts to match the Car Vin

Is Key and KVM Programming Supported

Yes is Supported in Some Packages we offer

Can i Do Programming with this diagnostics Kit

Can update the Software in the modules like at the Dealers ?

Yes sure

These are Pro level kits and support software updating the ECU Softwares to newer ones.

Each Module has a Flash memory that controls how it works. Over time these get updated to enhance car functions

Normally need to visit the Dealer to do this . But now with our kits you can do from your home workshop or garage.

Can i program new Virgin Parts in the Car ?

If the Dealer can do it so can you

at your fingertips you have the same level of software functions as the dealer

Our kits come ready with Calibration and As built files preloaded for you so you don even need to connect online to be able to Program new Virgin Parts on some systems and on others can download on demand from JLR Server using SDD online versions

JLR PATHFINDER FAQ

What is JLR Pathfinder Software

The new JLR Pathfinder DOIP VCI is the only unit that will be compatible with all JLR vehicles with the new MY17 vehicle architectures. In addition to the 17MY vehicle line applications, the DOIP VCI will be capable of interfacing with 14-16MY Multi-CAN architecture vehicle lines on the Pathfinder diagnostic system.

Which Land Rover Jaguar Model use Doip Pathfinder ?

> 17MY > Range Rover / L405

> 17MY > Range Rover Sport / L494
> 18MY > Discovery / L462
> 18MY > Range Rover Velar / L560
> 18MY > Evoque / L538
> 18MY > Discovery Sport / L550
> 18MY > XF / X260
> 18MY > XE / X760
> 18MY > F-PACE / X761
> 18MY > F-TYPE / X152
> 18MY > E-PACE / X540

> 19MY > I-PACE / X590

What do I need to use PATHFINDER for ?

Panasonic Toughbook / Toughpad

JLR Approved Diagnostic Equipment For PATHFINDER to operate at its very best, the laptop or tablet being used must be an approved version/level of hardware.

Note: For further information on approved hardware to support PATHFINDER, refer to: - Administration Bulletins JAB00046 / LAB00051

Downloading and Installing PATHFINDER

Installing PATHFINDER software

Note:

The PATHFINDER software is designed to be installed to your existing JLR Approved Diagnostic Equipment. Please make sure you have the latest level of SDD software installed before beginning the PATHFINDER software installation.
Make sure there are no external USB flash drives inserted into the machine.
Due to software file size, the software download and installation process will take some time.

Downloading and Installing PATHFINDER

Make sure that the approved hardware is connected to the internet.
Open Internet Explorer
Using the following URL, Download the PATHFINDER software:
1. DOWN LOAD PATHFINDER UPDATER
Select ‘Save’, select ‘Desktop’, select ‘Save’.
The software file will now download.
Select ‘Run’.
A security warning window will appear, select ‘Run’.
The Jaguar Land Rover Connect Setup Wizard will now begin.
The ‘Welcome to the Jaguar Land Rover Connect Setup Wizard’ pop up will appear. Select ‘Next’.
The 'Select Additional Tasks' pop up will appear. Do not select the ‘Create a desktop icon’. Select ‘Next’.
1. Note: The installation progress will be shown on screen.
After installation, the 'Completing the Jaguar Land Rover Connect Setup Wizard' will appear. Select ‘Finish’.
The machine will now restart.
The Internet Explorer will open with your homepage or the new JLR App Launcher screen will open.
1. Note: The PATHFINDER icon will not work until the software download has completed.
The PATHFINDER software will automatically download in the background.
1. Note: To check the software download progress, select the ‘Hidden Icon’ arrow in the bottom right hand of the screen (Windows system tray). Right click the ‘Connect’ icon, select ‘Check for Updates’ and view the Jaguar Land Rover Application progress bar.
2. Note: Due to software file size, the software download and installation process will take some time, please be patient.
3. Note: Do not attempt to use PATHFINDER or SDD until the software download and installation has completed.
The ‘Jaguar Land Rover Connect Updater’ pop up will appear, select ‘Install Now’.
1. Note: If the ‘Please close JLRAppLauncher to continue the installation’ pop up appears, hover the cursor over the ‘JLR Application Launcher’ icon on the ‘Windows Task Bar’ at the bottom of the screen. Right click on the icon and select ‘Close Window’. Select ‘Continue’ on the ‘JLRAppLauncher message’ pop up.
The ‘JLRAppLauncher message’ pop up will close, PATHFINDER is now installing, please be patient.
Select the ‘Hidden Icon’ arrow in the bottom right hand of the screen (Windows system tray). Select the ‘Connect’ icon and view the ‘Jaguar Land Rover Application progress bar.
When the progress bars display 100%, select ‘Close’.
PATHFINDER is now installed.

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Note:

PATHFINDER requires a DoIP VCI unit to communicate with the 2017 model year Range Rover L405, Range Rover Sport L494 and New Discovery L462.
The DoIP VCI must be the only VCI connected to the JLR Approved Diagnostic Equipment when using PATHFINDER. Future PATHFINDER communications will appear soon in the ‘Activity Stream’ section on TOPIx. Every retailer MUST have the DoIP VCI available in their workshop. The DoIP VCI is the only JLR approved VCI unit that can communicate with the 2017 model year vehicles identified earlier.
Please be aware that the following instructions are only applicable for the first use of the VCI. Once the initial installation and settings have been completed, the DoIP VCI is plug and play with the PATHFINDER software.

Insert the DoIP VCI USB cable into the DoIP VCI device and the JLR Approved Diagnostic Equipment.
1. Note: The ‘USB Input Device’ pop up will appear, select ‘X’ and close the pop up.
Select the ‘Windows’ key.
Select ‘All Programs’.
Select ‘Bosch’.
Select ‘VCI Software (JLR)’.
Select ‘VCI Manager (JLR)’.
Select the VCI icon displayed on screen.
Select ‘Connect to VCI’
Select ‘VCI Update’.
Select ‘Start Update’.
The ‘VCI Manager Information’ pop up will appear, select ‘OK’ to continue.
1. Note: Do not disconnect the DoIP VCI from the JLR Approved Diagnostic Equipment during the update process.
2. Note: The DoIP VCI update process will take approximately 12 minutes to complete.
The DoIP VCI will now automatically restart.
Wait for the DoIP VCI to give an audible beep. Select ‘OK’ to continue.
Select ‘X’ and close the ‘VCI Manager’.
The DoIP VCI is ready for use Setting Preferences in PATHFINDER

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Setting Preferences in PATHFINDER

Setting Preferences in PATHFINDER

Select the PATHFINDER icon on the ‘JLR Application Launcher’.
Select ‘Other User’ and enter your ‘User Identification’ and Password details.
Select ‘Independent Operator’ or ‘Authorised Repairer’.
Select ‘OK’ and log in.
Read the content of the ‘Warning’ pop up and select ‘OK’.
Select the three bar icon in the top right of the screen. Select the ‘Settings’ icon’.
Select the ‘Communication Interface’ tab. Select ‘D-PDU’.
The ‘Windows Security Alert – Windows Firewall’ pop up is displayed.
1. Note: Do not select ‘Cancel’ when the ‘Windows Security Alert’ pop up is displayed.
In the ‘Windows Security Alert – Windows Firewall’ pop up, select the check boxes for ‘Private Networks’ and ‘Public Networks’, then select ‘Allow Access’.
The preferences have now been set in PATHFINDER.

https://www.jlridssddmongoose.com/home/activation-for-jlr-pathfinder-of-latest-version/

How Do i know when to use Pathfinder SDD or IDS on my Jaguar Land rover Range Rover ?

Which car model to use IDS on ?

Jaguars from 1995 to 2005

Which car model to use SDD on ?

Jaguar & Land Rovers from 2006 to 2017

Which car model to use PATHFINDER on ?

Pathfinder for 2017 to 2022 Models

The new protocol called DOIP and the new JLR Pathfinder DOIP VCI is the only unit that will be compatible with all JLR vehicles with the new MY17 vehicle architectures. In addition to the 17MY vehicle line applications, the DOIP VCI will be capable of interfacing with 14-16MY Multi-CAN architecture vehicle lines on the Pathfinder diagnostic system.

Some of these pathfinder vehicles listed below

> 17MY > Range Rover / L405
> 17MY > Range Rover Sport / L494
> 18MY > Discovery / L462
> 18MY > Range Rover Velar / L560
> 18MY > Evoque / L538
> 18MY > Discovery Sport / L550
> 18MY > XF / X260
> 18MY > XE / X760
> 18MY > F-PACE / X761
> 18MY > F-TYPE / X152
> 18MY > E-PACE / X540

> 19MY > I-PACE / X590

Garages and Work Shops FAQ

I own a Garage and want to offer Land Rover Jaguar Servicing or diagnostics or programming

You come to the right place as this is the source for All Diagnostics and Programming for Jaguar and LAnd Rover Vehicles from 1995 to 2019 and in to the future.

Im an independent Auto Electrician. Is this kit good for me ?

This is a Factory Dealer tool we are talking about for any auto electrician will be a very value tools in their kit.

You will be have the tech to program a vehicle from new or program existing built vehicles in any Jaguar Land Rover Factory All Vins supported Globally

Diagnostics Trouble shooting problems number 1 tool

Programming flashing module updates and programming new virgin modules in to car.

Edit CCF for vehicle and change specs etc etc

Im a Car Dealer and do alot of jags and land rover and can it benefit me ?

Before you take a Trade in you can check if Mileage is ok in Dash and BCM and other parts to confirm it.

Check and clear DTCs before selling and do module updates and custom coding if change spec before sell

Make spare keys and perform security functions

All this in house and no more wasting time calling dealers or driving to them.

All will be under your own fingertips and cur reliance

Do you offer Online Topix with wiring Diagrams and Servicing Manuals ?

All packages come without this function as standard and you need to use your own login to to login to Topix online.

For clients outside uk who cant get this we can arrange an account for this for but for UK clients not supported

Do you offer Remote Support Packages as im new to this and need Support

Software reload / Update Services

Diagnostics Support

Programming Flashing Support

Spare Key Programming Support

Lost Key Programming Support

Some support plans we offer for novice users who need support

https://www.jlridssddmongoose.com/home/sdd-support-plan-for-module-updates-diagnostics-key-programming-support-plan/

What is Teamviewer and how to use it

General

General

TeamViewer is an all-in-one solution for remote support, remote access, and online meetings which allows you to assist customers remotely, work with colleagues from a distance and also stay connected with your own devices or assist friends and family members. To connect the different devices, TeamViewer is using the TeamViewer ID, a session code or a Meeting ID.

Getting started

Getting started

To download TeamViewer, please visit our homepage at https://www.teamviewer.com and navigate to the download section by clicking on Download at the top of the page:

2019-11-06 13_12_08-.png

Alternatively, you can reach the download section via the following link: https://www.teamviewer.com/download

The download

The download

1. Please choose your operating system (=OS) to continue the download by clicking on the icon for your OS:

2019-11-06 13_13_45-.png

2. Please choose the correct TeamViewer module for the download. Depending on the OS, you can choose between different modules. If you are in doubt which module is the right for you, you can always start with the full version, which offers all features.

For Windows Users

Example for the Windows-download: Scroll to find more modules

3. To start the download, click on the Download TeamViewer button 2019-11-06 13_15_58-TeamViewer Windows Download for Remote Desktop access and collaboration.png

For Windows Users

1. The download of an .exe file starts automatically after clicking the download button.

Note: Depending on the setup of your device, you will find the download in the lower part of your screen (1) or in the download file of your computer (2):
Download completed.png (1) Download completed (visible in the bottom of the browser window(2) The file might appear in this folder

2. Open the TeamViewer_Setup.exe file by clicking on the downloaded file (single - or double-click depending on your setup)

When you see an Open file - security warning pop-up, please continue with the installation by clicking Run. Please make sure to verify the publisher shows as TeamViewer GmbH Open File - Security Warning.png

3. You can now install the TeamViewer software on your device or use it by running it only. Learn more about how to install TeamViewer in this article: How do I install TeamViewer on Windows 7, 8 and 10

TeamViewer ID

TeamViewer ID

A TeamViewer ID is a unique numeric ID assigned to each device when TeamViewer is installed. This ID is designed not to change and should remain constant even if the software is uninstalled and reinstalled.

Think of this ID like a phone number for your device. You dial the TeamViewer ID, then use the password to authenticate the connection. You can also save these ID's in the contacts list of your TeamViewer account like you would save phone numbers in the contacts list of a mobile phone.

In most of the cases a TeamViewer ID has 9 or 10 digits and you can see it on the Remote Control tab of your TeamViewer full version:

Password for spontaneous support

Password for spontaneous support

Random password

The random password is shown on the Remote Control tab of your TeamViewer application. This password is meant for spontaneous support sessions.

You can choose in the advanced options whether or when you would like TeamViewer to generate a new random password for incoming sessions (See: Random password after each session).

If you give your TeamViewer ID and the password shown underneath your ID to another person, this person will be able to connect to your device. As soon as the random password changes the person cannot access your device any longer until you give him the newly generated password.

Hint: Only allow persons you trust to remote control your device. Never give people you do not know or trust your TeamViewer ID nor password. We advise TeamViewer users to be careful with unsolicited phone calls and to not grant access to your PC to anyone you do not know or trust.

If you would like to change the random password manually you can hover with the mouse over the password field and a circle-arrow appears. Click the arrow to choose between the following options:

Create new random password
Copy random password to clipboard
Set personal password

Random Password after each session

Password for unattended access Personal password

On the full TeamViewer Remote client

When not signed in

If you want to share your ID and password with the expert, open TeamViewer Remote.

Your ID and your password will be displayed in the main interface.

When signed in

Open TeamViewer Remote.
Go to the Remote Support menu.
Your ID and your password will be displayed.

How To choose the VCM

What is a vcm and why is it needed ?

This is the link to the car and pc and come in many option

Ford VCM OBD is diagnostic programmer for vehicles 1996-2020. It can connect to various electronic control units (ECUs) and display identification, read and clear fault code memory, display and record measured values and perform actuator tests,some key programmer

The Mongoose and other J2534 compatible cables can work with SDD

for Pathfinder Doip Vci is needed as this is latest proptocols to talk with latest cars to 2021 +

types of VCMs

Their exists many VCM types and manufactures.

Ford VCM2

JLR Mongoose

Bosch KTS

Maxidas

etc etc

some are J2534 compatible and can work with SDD only

some support DOIP and can work on Pathfinder and SDD

types of protocols and year supported for vcm and protocols

For JLR is few protocols in use

CAN Mongoose ok till 2012

HS CAN This is a Faster Can and JLR VCI or BOSCH DOIP supports it till 2018

DOIP JLR Bosch This is used with Latest PAthfinder software and needs the Bosch DOIP for best results starts from 2015 to 2022+

the best device that supports all of this is the original doip from Bosch that we supply

Do you offer Free Support for Tools and Software Supplied

Is their free updates included with SDD and Pathfinder ?

When you buy from us a Laptop or Software Licence it comes for a pre definded time only and is not unlimited.

you free soft updates to newer version during the term of your licences

What is a Support plan and Do i need it ?

This depends on you

We are here to supply tools only and how to use them or update them you have to know this and is never part of any deal we make that we supply free support to you.

Support all kinds is always paid only

https://www.jlridssddmongoose....

Use this link to see the support plans we offer

Types of support include

Remote software updates

Diagnostics DTC codes clearing

Module Flashing

custom Mods

Note we are in uk and you need to choose the type of option you need support in

Faster and whats app support cost more in realtime

lower cost is email support

Teamviwer remote login support etc

What types of SDD and Pathfinder Support do you offer

Key Programming via (RFA) KVM Keyless Vehicle Module

Position of KVM in a Evoque and most Range Rovers

The position of the KVM is in the Evoque is in the boot on the left hand side of the car as the image below demonstrates

Relatively easy to take out and being able to program the keys.

Position of a KVM in a Range Rover

Please see below for the image as it demonstrates below Relatively easy to take out and being able to program the keys.

Relatively easy to take out and being able to program the keys.

Position of a KVM in a VELAR

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Position of a KVM in a Jaguar XF

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Position of a KVM in a Jaguar XJ

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Position of a KVM in a Jaguar F - Type

Please see below for the image as it demonstrates below, Relatively easy to take out and being able to program the keys.

Spare or Lost Key Programming Quotes

Country

State/Province

City

Zip/postal code

Get rates

DIAGNOSTIC TROUBLE CODE INDEX - DTC: TELEMATIC CONTROL MODULE (TCU)

My account

www.Jlridssddmongoose.com

Customer Service

About us

Links

What is the difference between IDS and SDD Pathfinder & Cloud?

Will my Land Rover work with the JLR SDD Software?

Can i Do Programming with this diagnostics Kit

JLR PATHFINDER FAQ

Note:

Downloading and Installing PATHFINDER

Installing the Diagnostics over Internet Protocol (DoIP) Vehicle Communication Interface (VCI) unit

Note:

https://www.jlridssddmongoose....

Setting Preferences in PATHFINDER

How Do i know when to use Pathfinder SDD or IDS on my Jaguar Land rover Range Rover ?

Garages and Work Shops FAQ

What is Teamviewer and how to use it

General

Getting started

The download

For Windows Users

TeamViewer ID

Password for spontaneous support

Random password

On the full TeamViewer Remote client

When not signed in

When signed in

How To choose the VCM

Do you offer Free Support for Tools and Software Supplied

Key Programming via (RFA) KVM Keyless Vehicle Module

Spare or Lost Key Programming Quotes

Stay Connected